How to connect Unifi Talk to Wiretap Telecom

This is a quick guide on how to connect Unifi Talk to Wiretap Telecom


You will need ports 5060 (SIP,UDP) and 10000-20000 (RTP,UDP) Free On Your Network

  1. You will need to submit a helpdesk ticket to have a registration based sip trunk created on your account.
  2. Assign the desired numbers to the trunk in the Wiretap Telecom Portal, select Route To: Sip Trunk, select Route From:
  3. In the Unifi Talk Controller, Navigate to Settings -> Sip Setup
  4. Select "Add Additional SIP Provider"
  5. Set the Provider Name as: Wiretap Telecom
  6. Add the following custom fields
    1. proxy
      username *username provided with registration trunk*
      auth-username *username provided with registration trunk* 
      password *password provided with registration trunk*
      register true
      expire-seconds 1800
  7. Select "Handle all outgoing calls by default"
  8. Enter your telephone numbers in the following format: +1XXXXXXXXXX via manually typing them in, or importing a text file
  9. Add the following IP's in the ACL
  10. Click "Save"
  11. Assign your telephone numbers to your phones, switchboards, or groups  and service should now be working
Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk